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Palo Alto Technical
LAN/WAN Architecture and Support (LDAP, DNS, DHCP, WINS, SMTP; FTP; TCP/IP; VPN; IPSec; SSL; RAS, 802.11x Wireless; Encryption) Operating Systems ��� MS (98, 2000, Server 2000/2003, Vista), Unix (Solaris), Linux (Redhat), AppleOS Website Development and Hosting, web and ftp server hosting and maintenance Code Security, including Vault for source code integrity Network Security and Firewalls, including Windows Backup, ArcServe, and Veritas, Storage Systems (SCSI, RAID, SATA, and SAN), Voice Over IP programs and applications; installation and maintenance, ISP and Domain Management (Hosting, Co-Location Managed Hosting, etc), Anti-Virus, Anti-Spam, and Anti-Spyware programs, including McAfee, Norton, Spysweeper, MailWasher, etc., Wireless Network configuration including Routers, Switches, NIC cards, and security, PC, Mac, Server, and mainframe support; HW and SW replacement, NOC and DataCenter Support ��� Server Configuration and Clustering, Software and Hardware Support for clients, servers, PDAs, and peripherals, Databases ��� Oracle, SQL, DB2, MySQL, XML, Programming Languages ��� HTML, XHTML, C, C++, Java, ASP, ASP.net, JSP, Flash, ColdFusion, Scripting Languages ��� PERL, Javascript, and shell scripting, Adobe Flash Communication Server, Windows Media Server, MS SharePoint 2003/2007,MS SQL Server; IIS, Blackberry Enterprise, Symantec Backup Exec, SW Dev Applications ��� Frontpage (now Expression), MS Visual Studio, Dreamweaver, SeaMonkey, Technical Presentations ��� very proficient at speaking and writing. Hundreds of presentations to customers on upon rollout of a new technology. Spoke at several IEEE and other industry seminars. Asset Management (tracking of network equipment, desktop computers, hardware, peripherals and software licenses Strategic Technology Planning (budget projections, technology assessment and risk management); End-User Technical Support (online, onsite, phone-based, and emergency support); Desktop Management (installation, maintenance and repair of desktop PCs, laptops, printers and other related equipment); Network Management (installation, maintenance and administration of servers, routers, switches, cables and other related equipment); Billing, Collections; and Accounting programs using Quickbooks, ELITE, SAP, Sage, and MS Dynamics. Project Management (management of the planning, design, development, implementation, maintenance and support phases of a project) System Documentation (network diagrams, policies, procedures, floor plans, manuals and desktop configurations) Asset Management (tracking of network equipment, desktop computers, hardware, peripherals and software licenses) Technology Procurement (purchase equipment, software and other services from approved and authorized vendors)
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